Contact OTS

You can get in touch with us by using the contact form here and we’ll get back to you. If you would rather call us, you can on the following number:

01233 721300

Quick Reply Enquiry Form

Privacy Policy

At Operator Training Services Ltd we are committed to protecting your privacy and security. We will only use the information that we collect about you to process your booking and to provide you with the best possible online service. Operator Training Services Ltd will not disclose customer information to third parties.

Personal Information

The type of information we will collect about you includes:

  • your name
  • address
  • phone number
  • email address

The information collected will be used for:

  • providing you with information about your order
  • providing you with information about our courses and new products if you give us the consent
  • it may be necessary to share this information with relevant, trusted organisations when legally required to do so

We will never collect sensitive information about you without your explicit consent.

Email Newsletter

With your permission, we may send you occasional email about our courses, new products, promotions and other updates. We will not e-mail you in the future unless you have given us your consent. If you do opt-in to our email newsletter we will give you the chance to refuse any future marketing emails (by un-subscribing) from this service.


We use technology to track the patterns of visitors to our site. This can include using a “cookie” which is a small amount of data that would be stored on your browser. The information collected in this way can be used to identify you and enable us to provide personalised features. Cookies must be enabled to purchase online in our store to embrace privacy and security related issues regarding your visit to this site. By enabling cookie support on your browser, the communication between you and this site is strengthened to be certain it is you who is making transactions on your own behalf, and to prevent leakage of your private information. This information is not shared with any third parties and does not contain any personally identifying information or your card details.


Operator Training Services Ltd accept payments via BACS, cheques or credit/debit cards. When taking card payments, we adhere strictly to Worldpay secure transaction guidelines which are governed by the PCI DSS Standard. (Payment Card Industry Date Security Standard).

General Information

Operator Training Services Ltd reserves the right to amend or remove any section of this privacy policy without prior notice. By using the website, you are accepting our privacy policy. If you have any questions/comments about privacy, please contact us on 01233 721300 or